Frequently Asked Questions
Quick answers to common questions
Setting up your Nu TV is simple! Connect the power cable, turn on the TV, and follow the on-screen setup wizard. You'll be guided through network connection, app installation, and initial settings. The entire process takes about 5-10 minutes.
All Nu TVs come with a comprehensive 3-year warranty covering manufacturing defects and hardware failures. Extended warranty options are available for up to 5 years with additional coverage for accidental damage.
Yes! All Nu TVs are VESA-compatible and can be wall-mounted. The VESA mount size is specified in your product manual. We recommend professional installation for TVs 55 inches and larger.
Your Nu TV automatically checks for updates. Go to Settings > System > Software Update to check manually or enable auto-updates. We recommend keeping your TV updated for the best performance and latest features.
Nu TVs support all major streaming services including Netflix, Prime Video, Disney+, Hulu, HBO Max, Apple TV+, and many more. You can download additional apps from our app store.
Enable Game Mode in your TV settings. This reduces input lag to sub-1ms and optimizes the picture for gaming. For the best experience, use HDMI 2.1 ports and enable VRR (Variable Refresh Rate) on supported consoles.
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