Frequently Asked Questions
Find answers to common questions about our products and services.
All Nu TVs come with a comprehensive 2-year ( 1-year Standard + 1-year Extended warranty) covering manufacturing defects and hardware failures. Extended warranty options are also available.
Yes, we offer professional installation services through our authorized service partners. Installation can be arranged at the time of purchase.
We offer a 10-day return policy for all purchases. Products must be in original condition with all accessories and packaging.
Your Nu TV automatically checks for updates when connected to the internet. You can also manually check for updates in Settings > System > Software Update.
Nu Smart TVs support all major streaming platforms including Netflix, Amazon Prime, Disney+, YouTube, and many more through Google Play Store.
Yes, all Nu TVs feature HDMI 2.1 ports with support for 4K@120Hz, VRR, and ALLM, making them perfect for next-gen gaming consoles.